Shipping & Returns

Effective Date: January 1, 2026
Last Updated: April 14, 2026

Shipping

We currently ship orders within the United States.

$8 flat rate shipping on orders under $100.

Free shipping on orders of $99 or more.

Orders typically ship within 1–2 business days.

 

Once shipped, delivery usually takes 2–5 business days.

You will receive tracking information once your order has been shipped.

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Limited-Run Collection
 

This is a limited-run merch drop. Some items and sizes may not be restocked once they sell out.

Please double-check your size, shipping address, and order details before placing your order.

Returns & Exchanges

All sales are final due to the limited nature of this collection.

Size exchanges may be accepted within 14 days of delivery for unworn, unwashed apparel in original condition, while inventory is available.

Customers are responsible for return shipping on size exchanges.

Hats, worn items, washed items, and final inventory items are not eligible for return or exchange.

Damaged or Incorrect Orders
 

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos.

We’ll make it right with a replacement or refund when appropriate.

Questions
 

For questions about your order, please contact us at info@jacobjones.com